Akshay Tyagi
Operations Manager | Product Manager | Team Leader | Defense Family Background
Contact Me
Professional Summary
A proud defense family background has shaped me into a disciplined, adaptable, and mission-driven professional. Currently working as an Operations Manager at a startup in Hyderabad, I lead cross-functional teams, optimize & Efficient workflows, and drive results using Agile methods, Leadership and Power BI.
I'm known for strong communication, leadership, and critical decision-making under pressure. A quick learner, team player, and music lover seeking growth opportunities in operations, product, or project management.
Location
Ghaziabad, Uttar Pradesh, India
Contact
807785304
Core Competencies
Leadership
Cross-functional team management and distributed team coordination
Operations
Workflow optimization, KPI tracking, and process improvement
Analytics
Power BI dashboards, data-driven insights, and performance reporting
Product and Tools
Agile methods, Jira, Power Bi and stakeholder management
Current Role: Operations Manager
Ensignor | September 2024 - Present | Hyderabad
01
Cross-Functional Bridge
Connect Sales, HR, Product, Support, and senior management for smoother operations
02
Team Performance
Monitor employee performance, recommend training, and ensure efficiency
03
Customer Excellence
Collect feedback, handle escalations, and verify business details before platform listing
04
Strategic Support
Create Power BI dashboards, track KPIs, and provide operational insights to leadership
Solar Industry Experience
SolarSquare Energy | Solar Consultant | July 2024 - September 2024
Customer Engagement
  • Conducted on-site visits to assess locations and improve accuracy
  • Acted as bridge between Sales and Operations teams
  • Ensured timely communication on project status and timelines
Operations Coordination
  • Monitored installation readiness and aligned technicians
  • Maintained stock flow with warehouse and logistics teams
  • Provided field insights to improve internal processes
Team Leadership Success
ms_money_solution | Team Leader | February 2024 - July 2024
40%
Closure Rate Increase
Improved team performance through training and coaching
500+
Prospect Database
Built comprehensive CRM with client segmentation strategy
6
Team Members
Led associates focused on financial product promotion
Trained team on client interaction and negotiation techniques. Monitored daily targets, conducted weekly performance reviews, and handled escalated issues. Launched internal knowledge-sharing system to reduce onboarding time and improve team efficiency.
Marketing & Product Experience
1
Event Head
Mega Marketeer (Aug 2023 - Jul 2024): Executed 12+ events, negotiated ₹3 lakh in sponsorships, led 15 volunteers, improved participation by 50%
2
Product & Marketing
Maxviewnow (Jun 2023 - Jul 2023): Managed digital campaigns, improved website traffic by 35%, onboarded 20+ businesses, achieved Certificate of Excellence
3
Business Development
Shriram Life Insurance (Feb 2023 - Mar 2023): Learned direct selling, improved conversion rates by 20%, strengthened interpersonal skills
Education & Certifications
Academic Background
MBA - Business Administration
Lovely Professional University (2022-2024)
BBA - Human Resources
CCS University (2018-2021)
Professional Certifications
  • Explore a Career in Product Management
  • Excel for Business Analysts
  • Digital Product Management - University of Virginia
  • SPSS Statistics Essential Training
Technical Skills & Tools
Project Management
Agile methodologies, Jira, workflow optimization, KPI tracking
Design & Prototyping
Figma for product design and cross-functional collaboration
Data & Analytics
Power BI dashboards, Excel, SPSS, performance reporting
Business Tools
Microsoft Office Suite, CRM systems, documentation
Communication
Stakeholder management, presentation skills, team coordination
Strategic Planning
Operational strategy, process improvement, decision-making
Let's Connect
Ready for the Next Challenge
Seeking growth opportunities in operations, product, or project management. With a proven track record in team leadership, process optimization, and cross-functional collaboration, I bring discipline, adaptability, and results-driven focus to every role.
Let's connect to share stories, ideas, and opportunities.
Phone
807785304
LinkedIn
linkedin.com/in/akshaytyagi001
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